For first time managers to be really effective and make a substantial contribution to the company’s growth, it is important that they have employee management skills. It is only when they have these skills, a manager is able to perform is able to perform to the best of their abilities and add value to the role.
Managers can transform themselves into effective leaders when they are able to motivate employees to perform consistently and contribute to the growth of the organization. The first time managers also needs to instill in him or her and employees a desire to improve constantly and have the right priorities and attitude towards work.
Employee management skills for managers need to include these:
- Intelligent communication
To manage employees effectively, managers need to put across their ideas and instructions in a concise and clear way. To ensure this happens managers need to communicate intelligently. Merely passing on orders and instilling fear in employees will not be a hallmark of success. The manager needs to motivate his or her employees and effective communication is a step in this direction.
No doubt, some employees may require firm, but respectful instructions, while others may demand congenial attitude and a soft tone. As a manager, you need to adjust your communication style accordingly.
Irrespective of how you communicate with your employees, just make sure that you are honest and straightforward.
- Handling confrontation in a right way
Whether it is inter-office disputes or poor performance, it is important for a new manager to draw a line and set limits. It is only when you do this; a harmonious working environment can be created. After all, employee management skills are also about dealing with crisis situation so that they don’t go out of hand.
If this has to be put in a simple way, then you need to admit a mistake in case you have done it. Remember, you are also a human being and are susceptible to making mistakes. Therefore, there is no harm in admitting a mistake. This way you’ll not lose trust or credibility with your employees as well. Also, they’ll support and respect you even more than before. Being responsible and accountable for outcomes is critical for a manager, since this sets the tone for the rest of the team as well.
- Speak up when it is right
If you know how to deal with a crisis, then you’re likely to be comfortable in presenting your ideas as opposed to maintaining status quo. When you’re presenting your ideas, you need to be enthusiastic about them and give your employees a glimpse into your track record as a leader.
However, speaking up and addressing a situation requires timing and this is something you need to get right. Whilst being honest with yourself, make sure you do not end up insulting anyone. When the time is right, just speak up and bring about calmness.
- Praise your staff and reward them
If your team has reached the targets sales mark or exceeded your expectations, then praise them from the bottom of your heart. If possible, reward them for all that they have done for the team and organization. This way you’re able to manage your team better going forward and win their confidence.