The training material needs to be interesting filled with facts and anecdotes. The attention span of the trainees shall have to be kept intact. Further to maintain the training focussed it should be packed with activities, games, and exercises ensuring a fun, interactive and hands-on learning environment.
The training material should have an easy to follow format and instructions that explain all key points, models, and concepts. Clear cut directions for all activities, exercises and debriefing instructions should be given. Invariably key points that need to be stressed in each activity/exercise should be elaborated upon. As a training manager, it will be easy for you to carry forward in imparting a meaningful training program to the trainees.
The training materials should be comprehensive with clear directions and suggestions. It could be a slide, a PPT, a tabulation or audio. A PowerPoint slide deck and a comprehensive Reference Workbook for participants are also provided.
Trainers who used our courseware and training materials were able to provide accelerated learning solutions that engaged all types of learners.
The niche courseware packages and training materials are to be highly effective and interactive for seamless training. It can be industry specific like the retail industry which will cover
- Retail selling skills
- Retail sales forecasting
- Retail sales planning
Or for that matter, it could be call center specific which shall broadly include
- Controlling calls,
- Handling angry callers and
- Telephone debt collection.
There are packaged courses specifically targeted towards soft skills topics. All modules are designed to meet specific skills and attitudes using innovative training models and hands-on activities. The training materials shall have to serve professionals from senior managers to frontline employees. The percolation of ideas shall have to be comprehensive and seamless.
The requirements of the Trainers are even more stringent with more emphasis on research and development. They insist on affordability, rich content to suit fresh, new, and proven models, concepts, interactive games, activities, and exercises. That will enable the trainers to penetrate deep into the subject.
This manual has been prepared as a model to assist you, a Group Training Organisation (GTO), to write a manual for your quality management system. Documentation of policies in a quality manual is fundamental for any organisation’s quality management system.
The examples of training materials also include company manuals.
Company manuals are the basic guidelines the employees to follow including the ethics, morals, outlook, vision, and mission. The gist of the manual shall have to be given in the correct dose and pace to the recruits particularly.
The Manual Layout shall include the following.
- Background information
- The vision and mission
- The Training manages its company
- The administers its company
- Training delivery of its services and products
- Important business documents.
Customising this manual is a must to suit the organisation, its short history, operation specifics, and area of operation and a broad spectrum of activities. The GTO (group training organisation) is meant to underline the responsibilities of the employees.