First time manager training programs contribute significantly to the long term leadership inventory of any organization. Managers focus on getting the job done and an organization with good managers will have greater operational efficiency. So what are the factors to be considered while planning a first time manager training program?
- Understanding the competencies required in the near future, related to technical, functional and behavioural competencies.
- Understanding the dynamics and priorities of these aspiring leaders.
- Ability to develop and deliver measurable and effective training programs.
- Programs where content can be developed or is available for continuous development.
- Instructional capability in the supervisors of the potential participants.
First-time manager training’s invariably focus on a range of best practices established within the organization. It is important to have a conversation with the participants to understand the gaps and aspirations in a structured manner. This helps in providing a roadmap of what to consider when creating a powerful First time manager program.
- Customization is critical to the training – to be based on individual challenges of real managers and the company’s internal competency framework. This customization provides first-time managers with relevant examples of what to expect in their new leadership role, as opposed to training that only provides general and non-specific information.
- FTM programs must contribute to the aspirations and career path of early and mid-managers relevant in the company’s context. By aligning the training to the larger competency framework of the organization and by considering the variety of career paths that may result in, these programs can provide a predictable and reusable framework for career progression in the organization.
- Structured program – A good First Time Manager program is well structured for ease of understanding and higher absorption. It involves a variety of engagement techniques – one to one conversations, group sessions and psychometric assessments. A good behavioural profile such as Everything DiSC greatly enhances the value of First time manager programs. Peer coaching and buddy systems could be initiated within such programs to bring in a sense of belongingness and high mutual accountability.
Here are some of the important competencies / topic to be covered in a Best First Time Manager program:
- Coaching conversation
- Communication and group facilitation
- Strategic thinking
- Personal branding
- Problem solving and decision making
- Delegating and directing
- Managing Upwards
Strengthscape’s assessment based approach helps in reinforcing the value of behavioural flexibility in ensuring greater employee engagement and retention. The goal is easing the transition into new role of a people manager.
Lately, leaders acknowledge the role of virtual sessions and e-learning based programs as well. However, in Person training is still the preferred delivery method. Live F2F instructor-led training that are facilitated by experienced trainers and coaches provide a safe environment for feedback-intensive interactive activities such as role-plays, case studies and lectures.