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Learning Outcomes

  • Understand the different aspects of communication
  • Learn to manage the differences in communication among cultures
  • Expressing oneself clearly and politely through communication
  • Manage tone
  • Develop critical listening skills
  • Develop vocabulary and learn critical words to be used in the professional world
  • Learn effective chat & e-mail writing skills
  • Understand nuances of professional communication
  • Learn the skills of being tactful and assertive
  • Identify cross-cultural differences and developing cross-cultural communication
  • Practice balanced and structured professional communication

Course Curriculum

BizComm Workbook
Introduction to Bizcomm 00:00:00
Understanding the Communication Process 00:00:00
Quiz 1 00:00:00
The Communication Model 00:00:00
Visual 00:00:00
Quiz 2 00:00:00
Vocal (Intonation) 00:00:00
Quiz 3 00:00:00
Verbal (Words) 00:00:00
Abbreviation and Acronym 00:00:00
Quiz 4 00:00:00
Quiz 5 00:00:00
Types of Communication (The 7 Cs of Communication) 00:00:00
Quiz 6 00:00:00
Structured Communication 00:00:00
Managing Relationships 00:00:00
Quiz 7 00:00:00
Cultural Sensitivity 00:00:00
Quiz 8 00:00:00
Questioning Skills 00:00:00
Quiz 9 00:00:00
Listening Skills 00:00:00
Quiz 10 00:00:00
Conclusion 00:00:00

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