“The real voyage of discovery consists not in seeking new landscapes, but in having new eyes.” – Marcel Proust
One of the inevitable consequences of globalisation is diversity in employees. Organizations now have employees from different geographical areas, ethnic background, generations and gender. Lack of sensitivity towards the differences would eventually result in frustrations and dissatisfaction.
Awareness of existence of differences is the first step. Learning to accept and respect those differences, not involving comparison of one’s culture with others will ensure unity. Enhancing cultural competence, also called as cultural sensitivity skills is without doubt extremely essential in today’s workforce.
- Would you like to know the history behind cultural differences?
- When it comes to behaviours and gestures do you wonder which is appropriate and which is not, which is right and which is wrong?
- Did you wonder what could be the reasons behind the conflicts even when we are generally culturally aware?
- Would you like to be better at interacting with people from different cultural background?
- Did you ever experience culture shock?
- Did you ever feel like your culture is much better than others?
- Do you think inclusion of outsiders is need of the hour?
Do you have a ‘yes’ as an answer to these questions? We can help you to be better at managing cultural differences. Join Cultural Sensitivity- Understanding the Spectrum of Normalcy
The main focus of the program is to spread awareness on cultural differences and train the participants to be culture sensitive. The programme deals with managing conflicts, developing cultural sensitive skills and minimising bias when interacting with people from different background. The training programme imparts knowledge the history of culture as well.
Cultural Sensitivity- Understanding the Spectrum of Normalcy is based on experiential learning using online pre-work, engaging facilitation, and online follow-up to create a personalized learning experience. Utilization of activities, exercises and the most effective learning strategies, the programme guarantees a culturally sensitive workforce.
- Compile the available information to understand the necessity of being culturally sensitive.
- Develop an understanding of one’s own and others’ cultural values.
- Design tactics to effectively interact with individuals from different backgrounds.
- Successfully navigate different cultures in the workplace.
- Discover the new rules to prevent conflicts because of cultural differences.
- Develop a new understanding of self to understand the hidden bias about cultures to minimize its impact.
- Evaluate one’s approach towards cultural differences and modify the ineffective ones.
|Session Name||Brief Overview|
|Introduction||Participants are introduced to the entire structure of the course and their commitment reaffirmed|
|Cultural values||Gain an in depth understanding about where culture comes from and individualistic and group cultures.|
|Stages of Intercultural Sensitivity||Focuses on the most popular developmental model of intercultural sensitivity by Bennet.|
|Cultural shock||The feeling of disorientation while working in an unfamiliar surrounding because of the differences in the values can have serious impact on the person. This session is dedicated to knowing the stages of cultural shock and how to deal with the negative impact of cultural shock|
|Cultural capability||Talks about how to effectively negotiate and navigate cultural differences with the team members. Focuses on cultural awareness and diversion of perspective to ensure inclusiveness.|
|Workplace behaviours||Discusses the tips to be kept in mind to respectfully interact with co-worker who is from a different background|
|Unconscious bias||Everyone possesses unconscious bias. They are called unconscious because they are out of our awareness. Hence, overcoming them is it an over the night task. This session focuses on how to effectively minimize the impact of unconscious bias.|