Interviewing Skills – Making interviews your strength
Job interviews have always played a vital role in personnel selection and promotions. However, often the hiring managers and supervisors make expensive mistakes as they are not aware of specifically what they are looking for. Not knowing the specifics often lead to asking the wrong question and ultimately hiring a mis-fit. With limited resources it becomes a big challenge for the organization to make it right the first time. Strengthscape’s Interviewing Skills-Making interviews your strength program is designed to polish your interviewing skills so that you can make the best out of interviews.
- Do you often deal with ambiguity as to what to ask next?
- Do you find it difficult to ask probing and open-ended questions?
- Is rapport building a challenge for you?
- Do you face a dilemma in deciding whether the candidate is a fit?
- Do you often notice your personal biases affecting hiring decisions?
- Does your verbal and non-verbal communication often out of sync?
- Do you want to be aware about professional and ethical interview behavior?
If your answer to these questions is “yes”, then Interviewing Skills- Making Interviews your Strength is just for you
The Interviewing Skills program prepares professionals to identify focus areas for successfully interviewing potential candidates, initiate conversations that can help build rapport with the candidate and collect abundant information and to predict job performance in the context of role, organizational culture and immediate team.
Interviewing Skills is an experiential training that uses online pre-work, engaging facilitation through role play, simulation, practice sessions, movie clip demonstration and online follow-up to create a personalized learning experience. It connects different dimensions of interviews delivered both virtually and in-person to create personalised action plans for the candidates
- State the need to conduct effective interviews
- Understand various types of interview methods
- Practice the skills of asking open-ended questions
- Interpret body language and non-verbal communication
- Discover the do’s and don’ts of interviewing
- Demonstrate active listening skills while interviewing and maintaining the pace and tone
- Predict job performance basis role, organizational culture and immediate team
|Session Name||Brief Overview|
|Introductions||Round-robin introduction and setting expectations.|
|Importance of Interviews||Stating the benefits of effective interviews through an activity and understanding the lost opportunities through an unstructured interview.|
|Steps to conduct an interview||To enable participants to effectively conduct interviews while ensuring they test for competencies and behaviour pattern.
|Techniques and Skills to conduct Interviews||Identifying and practicing various skills and techniques through activities. Some of the techniques are:
|Rapport building||Understanding the Pcae-Lock-Lead paradigm to build rapport with interviewees.|
|Behavioural questioning - SPIL technique||To enable participants to effectively understand and implement the SPIL questioning technique to understand behaviour patterns in interviews.
S – Situation
P – Perception
I – Intervention
L – Learning
|Non-verbal communication||Enabling interviewers to identify discrepancies in verbal and non-verbal behaviors and to interpret different non-verbal behavior effectively.|
|Do’s and Don’ts of Interviewing||Listing the do’s and don’ts of interviews and explaining that with the help of an activity.|
|Closing and Summary||To facilitate the creation and implementation of action plans by the participants.|