All of us have encountered situations in the workplace where we choose to remain silent rather than speaking up. Why do we do that? What is the underlying thought? Do we fear some negative consequences? Does the organization give us enough space to speak up? Simply put, why do we end up being silent even when we have some suggestion to offer or we doubt the implication of a process? If we consider this carefully, we will find that the benefits of saying nothing tend to far outweigh the benefits of speaking up.
Dr. Amy Edmondson, a professor at Harvard Business School, uses the term “psychological safety” and defines it as “a climate in which people are comfortable being (and expressing) themselves.” Studies have showed that teams with higher rates of psychological safety are better in driving and implementing higher performance.
A culture of psychological safety enables employees to be engaged and provides them with the liberty to take risks and experiment. It ensures that there is a personalized environment created for each individual within a team yet maintaining the focus towards the collective goal or result.
- Do you find it difficult to build consensus in your team and encouraging them to talk about their concerns?
- Would you like to personalize the environment for each member of the team?
- Is there a difficulty in defining team values, norms & preferences?
- Do you like to develop psychologically safe teams?
- Do you wish to understand the business impact of psychologically safe high-performing teams?
- Would you like to enhance your own team into one?
If your answer to these questions is “yes”, then this program on “Psychological Safety at Workplace” is just for you.
- Create an environment which allows individuals to express themselves without fear of negative consequences
- Develop the team cohesiveness to enhance their productivity
- Understand individual priorities and provide personalized high-performing environment
- Outline the Neuroscience aspect behind psychological safety and the role of fear, stressors and motivators in determining the safe environment
The focus of the program is to assist in understanding the importance of creating a safe workplace environment and discuss on various of ways of creating psychologically safe working spaces. Understand the aspects of team cohesiveness and inculcate a culture where the team is safe for interpersonal risk-taking.
|Session Name||Brief Overview|
|Introductions||Expectations from the program is discussed, Buy-in from participants and their commitment reaffirmed|
|Understanding Psychological Safety||Getting into the concept of Psychological Safety and learning about its importance.|
|Neuroscience of Psychological Safety||In order to create a psychologically safe workplace it is essential to understand the neuroscience behind it. First will be to understand our natural response/instincts: Fleeing, Fighting, Feeding, Fornicating. And then to get an overview of the various determinants that defines a safe workplace for each individual, they are: Fear, Stress, Motivation|
|Workplace Environment Requirements||Once understanding the basic reaction and the determinants it is essential to develop the ability to personalize the environment for each team member based on their priorities: Pace, Orientation, Power, Physical Space, Measure of Success, etc.|
|Role of Change in Psychological Safety||This session highlights on the 3 pillars of psychological perspectives – Thinking, Feeling & Behavior and their role in psychological safety.|
|Why are some team successful than others?||Psychological safety has its crux in the cohesiveness within the team. So, we connect it to the different aspects that determine the cohesiveness within the teams and enable the teams to develop ways to increase their cohesiveness. Discusses about Personal Environment vs Collective Results|
|Rituals for Creating a Psychologically Safe Environment||•Co-creating Rituals
•Commit to the Rituals