Stakeholder Management – The 3600 Management

Stakeholders are not only those an employee interacts with on a day-to-day basis within the organization., but also customers, shareholders and statutory and regulatory bodies.

Stakeholder Management is the process of identifying various stakeholders, analysing their needs and planning and implementing action to keep them engaged. There is a set of techniques which can be used to ensure right engagement with stakeholders and minimise conflict and frictions.

Strengthscape’s Stakeholder Management program helps in catering to the needs of all the stakeholders and aligning their goals with that of the organization.

Stakeholder Management - Need Addressed
  • Do you find it difficult to gain stakeholder commitment and support?
  • Would you like to avoid the common mistakes in managing expectations?
  • Is there a difficulty in gaining an effective buy-in?
  • Do you like to develop strong stakeholder relationships to ensure success?
  • Do you wish to build trusting relationships and develop a good rapport?
  • Do you find it difficult to have effective interactions with your stakeholders because of their uniqueness and differences?
  • Would you like to find the common grounds with other people and create a win-win situation?

If your answer to these questions is “yes”, then Stakeholder Management-The 3600 Management needs is just for you.

Stakeholder Management Program Objectives

The focus of the program is to assist in understanding the importance to collaborate with stakeholders. The program will also ensure that the participants learn how to build trust and enhance cooperation, gain buy-in, manage expectations through effective persuasion and influencing techniques, and dynamically adjust to a wide range of situations.

Stakeholder Management Program Features

Stakeholder Management – The 3600 Management is an activity-driven workshop where the facilitator drives insights using group discussions, games, videos and practice sessions. Based on best practices, our experienced trainers can help the participants learn the dos and don’ts while engaging stakeholders and get an experience on how to manage stakeholder friction using practice sessions.

Assessment

2-Day intensive training

Virtual Follow-Up

Stakeholder Management Program Outcomes
  • Identify and understand stakeholder needs
  • Achieve goals by enhancing trust and cooperation
  • Clarify and manage expectations effectively
  • Apply strategies to gain cooperation and support
  • Manage stakeholder frictions effectively
Experience Stakeholder Management

Discuss

Sketch

Observe

Reflect

Play

Stakeholder Management - Session Plan
Session NameBrief Overview
IntroductionsParticipants are introduced to the entire structure of the course and their commitment reaffirmed
Identifying StakeholdersThis session will be dedicated to identifying the various stakeholders the participants interact with- internal and external stakeholders- and identifying their roles
Behavioural styles of the StakeholdersDiscover behavioural, priorities, strengths, challenges, motivators and stressors and communicate.
In this session participants explore ways to get buy-in, understanding stakeholder requirements, and aligning and prioritizing stakeholder requirements to business and organizational objectives
Tips and tricks to communicate with clarity to ensure healthy resolution of conflicts.
The program can be enhanced using the DiSC Model of Behaviour and psychometric assessments
Managing upwards and laterallyUnderstand the basis of managing upwards and peers and influence them by aligning team goals and organizational goals
Team managementUnderstanding the significance of the team members, who are the key stakeholders, and making use of strategies to ensure effective engagement
External Stakeholder Management and EngagementApply strategies to maintain the commitment, reach out to the customers and shareholders in order to maintain the engagement of the stakeholders
Stakeholder frictionsActivity-based session to practice the strategies and tips to manage stakeholder frictions
Action planningStart Stop Continue action plan for personal excellence

This is the overview of Stakeholder Management – The 3600 Management.  The program is customizable based on client requirements. To know more, write to us at contact@strengthscape.com