The fast-paced and competitive corporate world, coupled with decentralized organizations and limited resources, gives rise to a large number of conflicts. Some recent surveys show that managers spend between 10%-26% of their time handling conflicts! Dealing with and resolving a multitude of conflicts has become more significant and frequent than ever before.
Unresolved conflicts can reduce productivity and bring down employee morale dramatically. It creates tension leading to an uncomfortable environment, which hinders essential communication within the team. Strengthscape Conflict Management program is designed to enable managers to recognize and handle various conflicts in the most effective way and produce win-win strategies within the team.
At the end of the program, learners will be able to label healthy and unhealthy conflict behaviors and use the Five Chair Strategy to manage day-to-day conflicts effectively.