Fostering Emotional Intelligence

Emotional intelligence (EI) refers to our ability to perceive, interpret, demonstrate, control, and use emotions to communicate effectively and constructively with others. It is essential to have the ability to express and control emotions, as well as the ability to understand, interpret, and respond to others’ emotions.

Emotional Intelligence (EI) plays a vital role in modern business, as it enhances communication, motivates workers, and fosters an environment where people feel free to express themselves. In response to interpersonal situations, managers with greater emotional intelligence build bridges, establish stronger relationships, and deliver greater results.