S.NO
|
Session Name
|
Activity
|
Duration
|
Outcome
|
Day 1
|
1.
|
Introductions
|
Round-robin on expectations and identifying key challenges
|
20 Min
|
Buy in for learning
Check list of key issues
|
2.
|
Mapping the unstructured
process
|
Activity driven
discussion to map the unstructured process
|
60 Min
|
Understanding the lost
opportunity in unstructured interviewing
|
3.
|
Role of a Panelist
|
Activity Driven Discussion
|
60 Min
|
Clarifying the role of a panelist. Identify
the different role a panelist must exhibit and
meaning of each role. Halo effect and Horn effect.
What they instinctively like and dislike.
|
4.
|
Eliminating characters
|
Facilitator-led
discussion on identifying behavioral styles of
candidates and asking appropriate questions
|
90 Min
|
Now that the participant
is sure of their role, a role play is done where the participants enact the
characters. Once the mock GD is completed, the panelists
need to guess the characters and then mention what indicators made them come
up with that guess. They need to mention what will be their rejecting
criteria. It’s a subjective exercise.
|
6.
|
Body Language
|
Facilitator-led discussion
|
90 Min
|
Detailed discussion on various Body Languages components
|
7.
|
Closing session for Day 1
|
Facilitator-led
discussion
|
15 Min
|
Closure of day 1 session
|
Day 2
|
8.
|
Recap of Day 1
|
Interactive session
|
15 Min
|
Revisiting the learnings from Day 1
|
9.
|
Questioning Techniques
|
Activity on open and closed ended questions.
Probing for truth activity
Listening with compassion
|
60 Min
|
Understanding the relevance of open and closed ended questions.
|
10.
|
Documentation & Interviewing
Etiquette
|
Take the interviewers
through the standard process for interviewing candidates.
Story telling on checklists
and rituals Importance of body language
Creating a checklist for
interviewing
|
60 Min
|
Documenting strengths,
challenges and development insights for every profile.
Building an interviewer’s
etiquette checklist reinforced with behavioral
rituals.
|
11.
|
Panel Interviewing Techniques
|
All participants conduct a structured interview using the SPICE model,
checklists and rituals.
|
60 Min
|
Demonstrate proficiency at Level 2 of Kirkpatrick.
|
12.
|
Criteria for Evaluation
|
Activity driven
discussion to put the shortlisted behavioral
indicators in that order.
|
120 Min
|
Now participants will look
at the existing criterias and identify the behavioral indicators for each. Group activity is
conducted here. Divide the group into teams. At the end they need to
shortlist top 5-7 behavioral indicators for each criteria and identify what will be the behavior
for elimination. They must put the shortlisted behavioral
indicators in that order.
|
13.
|
Learning circles and dyads
|
Exchange learnings and commit on 4-week action plan.
|
30 Min
|
Plan to move from Level 2 to Level 3 of Kirkpatrick training
evaluation index.
|
14.
|
Closure
|
Discussion and addressing the questions
|
15 Min
|
Action planning and closure of the
certification program
|