We all have different personalities, needs and wishes and different ways of expressing our emotions
Emotional intelligence is the ability to identify and manage our own emotions, as well as identify and influence the emotions of others
Since long, HR managers and professional training heads know what distinguishes an average employee from a star, and that is emotional intelligence.
As we know, it’s not always the intellectually intelligent people who are the most successful or the most fulfilled in life.
There’s a sure-shot formula that not only allows companies to withstand uncertainty and climates of change but innovate and transform continuously.
Soft skills have gained significance in the last couple of decades as a key element to professional success.