Account Mastery Program

Account Mastery Program

Are you striving to transform your account management team into trusted advisors who excel in fostering long-term client relationships? Do you seek to enhance their skills in identifying and seizing new business opportunities? At Strengthscape, Account Mastery Program an innovative training designed to elevate your team’s account management capabilities using our proven RACER model. This comprehensive program targets enhancing your team’s ability to build trust, demonstrate industry knowledge, and craft compelling value propositions tailored to your client’s needs.

Engaging with Trust: The RACER Model

Trust is the cornerstone of effective account management. Our program emphasizes building solid relationships where account managers become trusted advisors. Participants will learn how to:

  • Build Relationships: Gain insights into clients’ business goals and challenges, showing genuine interest and commitment.
  • Demonstrate Authenticity: Maintain transparency and integrity, ensuring credibility and trust.
  • Effective Communication: Master the art of clear, personalized, and responsive communication, essential for understanding and meeting client needs.
  • Showcase Expertise: Offer actionable insights and proactive solutions, showcasing deep industry and market knowledge.
  • Consistent Delivery: Exceed expectations with consistent results, reinforcing reliability and trustworthiness.

Account Mastery Program Overview: From Theory to Action

This engaging program is structured to maximize practical learning through real-world applications:

  • Introduction to Account Management: Kick-start the program with a comprehensive overview and set the stage for a transformative learning experience.
  • Becoming a Trusted Advisor: Dive into the RACER model through interactive case studies and activities, equipping participants with the skills to become indispensable advisors to their clients.
  • Building Business Acumen: Enhance market understanding through dynamic discussions on industry trends and strategic insights, vital for spotting and leveraging business opportunities.
  • Crafting Value Propositions: In group workshops, participants will develop compelling value propositions, learning to articulate the benefits distinctly and persuasively.
  • Effective Communication and Buy-In: Explore how to adapt communication styles using the DISC model to strengthen client interactions and secure buy-in effectively.

Customized Learning for Real-World Application

Targeted at account managers across all experience levels, from individual contributors to CXOs, our program offers customization to meet diverse needs and industry demands. Whether you’re in global corporations or local enterprises, our training adjusts to your specific scenarios, ensuring relevance and impact.

Why Choose Strengthscape?

Strengthscape stands out by combining the latest research with practical tools and strategies, tailored to enhance your organizational needs. Our expert facilitators, experienced with Fortune 500 clients, deliver training that’s not only insightful but also immediately applicable, ensuring your team is equipped to transform their account management approach effectively.

Commitment to Continued Learning

Our engagement doesn’t end with the training session. We offer a 30-day follow-up to address any implementation challenges and ensure sustainable change, reinforcing our commitment to your success.

Join Us Today!

Ready to elevate your account management team to trusted advisors? Contact us today to enroll in our next session and start transforming your client relationships with the RACER model!


We believe that leaders are made. Through careful nurturing, structured learning, and enriching experience. Nurture wins over nature.


We believe that humans have an unlimited capacity to learn. You may differ in your natural talents, preferences, and learning styles; but YOU can be whatever YOU set out to be. The world is your oyster!


The role of a facilitator and trainer in adult learning, is to challenge the assumptions,reframe the experience, and change perspectives. They enable learning by creating conversations that enable the learners to reflect on their own personalities, experiences, and priorities.


Teamwork that leads to high, consistent performance, represents the highest form of competitive advantage. Teamwork is not a function of time, role, or situation, but is an outcome of a collective goal – a conscious, consistent, and targeted effort by each of the team members.

Strengthscape Private Limited is an Everything DiSC® and Five Behaviors™ Authorized Partner. The brands, names, and trademarks of all products and solutions including facilitation kits and assessments are owned by the respective producers. ‘DiSC’ and ‘Everything DiSC’ are registered trademarks of John Wiley & Sons, Inc. Adobe and Captivate are registered trademarks of Adobe Inc. ‘The Five Behaviors of a Cohesive Team' is a trademark of John Wiley & Sons, Inc. 'Strengthscape', 'Jamavaar', 'Content iScape' and 'Discprofiles' are registered trademarks of Strengthscape or its promoters. For details please refer to Terms & Conditions.