We all have different personalities and different ways of showing our emotions and the navigation through all of this takes certain tact. This is where learning emotional intelligence proves to be a boon. Emotional intelligence is the ability to recognize and understand emotions and be able to manage relationships more effectively. Emotional intelligence in workplaces comes down to understanding and managing good relationships and solving problems even under pressure.
Any kind of learning starts when we become aware that there is something in us that needs to change and we are ready to make those happen.
The key to learning emotional intelligence has five components to it:-
With the help of the knowledge of why we feel how we feel (self-awareness), the ability to express our feelings the right way (self-regulation), the drive to amend our weak emotions (motivation), the ability to see the world through other’s perspective (empathy), and the power to communicate with others and build strong relationships (social awareness).
Many of us may have solid social skills and be of high motivation but lack in self-regulation. Learning emotional intelligence begins with the knowledge of all the aspects and getting better at them with time.
The next step is trying to measure where we stand on all aspects of emotional intelligence. There are assessments and emotional intelligence tests for evaluating our level of intelligence which are indicative of where do we stand as an emotionally aware human being.
Assessment opens a wide range of options for us to choose from. Depending on which aspect of emotional intelligence we need to work on, we can decide what training suits us the best. Low scores can be improved by organizational training. Many professional sectors offer courses for employees who are keen to brush up their interpersonal skills.
Emotional intelligence training is known to improve-
- Social skills and the power to comprehend non-verbal cues of communication.
- Group performance at the workplace and maintaining good team relations.
- Organizational skills to manage things properly.
- Work motivation and the ability to accept and reflect on criticism.
- Leadership skills to set an example for others.
The final and the most significant stage of learning emotional intelligence is incorporating all that we have learned in real life. The exercises and activities that structure emotional intelligence are productive only if we are able to implement them in real-life situations. These exercises and activities help us in:-
- Interacting with people at both personal and professional levels.
- Understanding and respecting our own emotions.
- Expressing our emotions in a way to not offend others.
- Understanding others’ feelings without being judgmental.
Emotional intelligence is an awareness of our actions and feelings and how they others around us. Being emotionally intelligent means that we value others, listen to their needs, and are able to empathize with them on different levels. After going through all the stages, emotionally intelligent people will be able to achieve the following learning outcomes:-
- Developed an understanding of how emotional intelligence impacts business and leadership success.
- Increased self-awareness by identifying own emotions and avoiding emotionally draining situations especially at workplace.
- Improved self management and responsive techniques for managing highly emotional situations.
- Boosted social awareness techniques for recognizing the emotional states of others around us.
- Enhanced relationship management skills through empathetic listening.
Although regular intelligence is important to success in life, learning emotional intelligence is the key to relating well with others and making successful relationships. Many people have been able to adapt to the changing scenarios and have come to believe that emotional intelligence is equally important and a considerate factor in hiring staff for any business.