Currently, there are certain companies that specifically choose for outsourcing training and development services. Clearly, this seems appropriate economically and equally important with respect to the business. To begin with, it seems economically more reliable, plus cheaper to hire an outside vendor design for training, instead of hiring a full-fledged instructional designer to execute the exact same task. Given this fact, if the company initiates training for the employees occasionally, then it seems more sensible to opt for the external instructional designer or training company. However, multiple companies outsource their training to supplement the internal resources. For instance, internal training departments may execute the instructional design exceptionally well. But also, they may require some help in the area of development or production.

Furthermore, another reason for outsourcing training and development by organizations is that the internal training department may be inexperienced and have less knowledge about the area where training needs to be implemented. For instance, if the organization wants to train their employees towards implementing agile project management or the utilization of a new tool that no one in the company has knowledge about, then it is wise to outsource your training and development. 

Outsource Training and Development Tasks

Predominantly, outsourcers supplement the company’s requirements and needs by providing virtual-lead training, self-paced learning and classroom-based instructions. The companies that provide such training do not limit their services to just training. They grant access to a variety of things from administrative tasks to strategic planning which contributes to the development aspect of the company. In brief, here are examples of some of the tasks which can be part of outsourced training and development projects: 

  • Access and approach to skill gaps. 
  • Cultivating and developing training strategies.
  • Scheming of the certification programs and the assessment criteria. 
  • Equip the application that supplements and encourages learning. 
  • Implementing, executing, and administering Learning Management Systems (LMSs). 
  • Direct and supervise the training content. 
  • Event management and management of logistics. (For classroom-based instructions). 
  • Basing standards and setting benchmarks to measure the effectiveness of the training. 
  • Delivering help desk services. (a single area of interconnection that acts as a learner’s request box). 
  • Delivering learning analytics. 
  • Training associated with government regulations. (For instance, safety or environmental regulations). 
  • Training associated with employment laws. (For instance, equal employment opportunity laws). 

Thus, outsourcing training and development includes services like time management skills, communication skills, improving interpersonal skills, and business writing as well. Similarly, collaboration and elaborate methods for work-life balance, as well as delivery of business ethics are part of the same too. Fundamentals of customer service and detailed study of Microsoft Office are important too.

A study was conducted by Brian S. Klaas and Thomas W. Gainey. There has been an increase in the number of firms opting for an outside vendor to meet their training and development needs. The strategic importance of outsourcing training and the development of tasks may hold up some unique challenges. The authors used three methods of analysis for identifying the factors thought to impact.

Contact us if you are interested in a business training program that is tailored to the needs of your organization or team.