Workplace violence refers to any act or threat of physical violence, harassment or any other intimidating disruptive conduct that happens at the work site. It ranges from verbal abuse to physical assaults and even slaughter. This can influence and include employees, clients, guests and customers.
In many working environments where risk factors can be recognized, the danger of violence can be minimized if employees as well as employers take precautions.
Violence can has its affect on any worker or any workplace. When developing your organization violence prevention plan, it is very important to understand what workplace violence entails. Any action or conduct from verbal abuse, rumours, arguments, property damage, pushing, theft, physical damage, trauma, anger-related incidents, rape, threat to murder are largely instances of workplace violence.
According to FBI over two million workers become victims of workplace violence every year. The best thing organizations can do for their employees is to establish zero tolerance policy towards workplace violence. Also, there should be proper training for all the employees to ensure they understand the policy and believe that any workplace violence claim will be investigated through a process.
Organizations need to address these issues through training. Everyone in the organization should receive training irrespective of their role and designation. Everyone needs to be aware of the dangers of workplace violence and necessary steps which should be taken to prevent early signs.
Here are some of the objective’s organizations need to address in their training program
- Give them basic knowledge about workplace violence with common workplace violence examples.
- Provide safety education to employees so they know what is acceptable and what is not.
- Make sure they understand the need to report these issues.
- Creating emergency action plan for the organization and explaining the same to the employees
- Conducting mock training for the employees with some real instances
- Medical treatment which organization provides after any incident
- Train employees how to recognize and avoid potential violence situations
Safety professionals at every workplace should develop a zero-tolerance policy towards workplace violence and make sure employee training happens time to time basis. These training interventions can be classified as primary, secondary or tertiary one, each serving their objectives. The goal of primary training is to minimize violence exposure in workplace.
The secondary training is to effectively handle violence cases which has already happened and to provide as much as support organization can do to the victim. The territory training focus on the treatment of workers who have suffered from the violence consequences.
Some of the strategies to tackle workplace violence includes- a well written statement, proper communication with protection specific design, a background check on all the employees is very important. Process for dealing with violence situations and debriefing for the victims with immediate action plans needs to be taken care of. A proper monitoring and evaluation process needs to be followed.
Conducting proper investigation of workplace violence is very important as it hold two parties into consideration.
It is unfortunate that we are discussing about workplace violence but everyone deserves a safe working environment and that’s the reason we are discussing this. Educating and training your workforce is the first step towards getting there.