Soliciting and Acting on Feedback

In today’s rapidly evolving business landscape, organizations understand the critical role that feedback plays in driving performance, nurturing employee growth, and fostering a culture of excellence. However, challenges such as feedback resistance, ambiguity, and lack of clear action plans often stand in the way. The ‘Soliciting and Acting on Feedback’ program is designed to equip individual contributors and leaders with the skills to navigate feedback landscapes successfully, turning feedback into a powerful tool for continuous improvement and success.

Are you struggling to receive meaningful feedback that can propel your growth? Do you want to foster a feedback-rich environment where employees thrive?

This program directly addresses these questions, offering actionable strategies to build a feedback culture that drives personal and organizational growth.

Learning Outcomes

Participants will:

1. Master the art of seeking feedback from colleagues and managers, demonstrating their commitment to growth.
2. Build actionable Individual Development Plans (IDPs) that align with feedback and organizational goals.
3. Evaluate feedback objectively and transform it into growth opportunities.
4. Prioritize development areas with the most significant impact on personal and professional growth.
5. Foster open communication with managers and peers, promoting a culture of collaboration and feedback.

Target Audience

This program is ideal for individual contributors who actively seek feedback to enhance their performance. Whether you’re new to the workforce or a seasoned professional, you’ll gain essential skills in soliciting and acting on feedback, vital for navigating today’s fast-paced workplace.

Pedagogical Approach

Our feedback program is built on three pillars of learning: structured learning, peer learning, and action learning—each customized to ensure practical application in the workplace.

1. Supervisor Engagement
   Supervisors are involved from the beginning, ensuring alignment with organizational priorities. This partnership helps identify critical feedback areas, ensuring the program addresses both participant needs and organizational goals.
2. Structured Learning
   Through a blend of masterclasses, self-paced learning, and real-life case studies, participants learn how to solicit, analyze, and act on feedback. They benefit from best practices, expert insights, and established models.
3. Peer Learning
   Peer learning creates a collaborative environment where participants share challenges and best practices, gaining confidence and reinforcing key concepts through group work.
4. Action Learning
   Participants apply their learning to real-world projects, integrating feedback into their day-to-day roles. This hands-on approach ensures immediate, practical application of feedback skills.

PEAKS Model for Feedback

The PEAKS model is central to the program, guiding participants through every stage of feedback.

1. Purpose Clarification (P): Define clear feedback goals that align with personal and professional growth.
2. Empathetic Listening (E): Engage in compassionate, trust-building dialogue when receiving feedback.
3. Assess Feedback Objectively (A): Analyze feedback impartially to identify patterns and actionable insights.
4. Constructive Action Planning (K): Develop measurable goals based on feedback, driving tangible improvements.
5. Systematic Progress Evaluation (S): Reflect and adapt to feedback, ensuring ongoing personal and professional growth.

Program Differentiators

1. Expert Facilitators
   Our facilitators bring decades of experience, having trained professionals across Fortune 500 companies. Their expertise ensures high-impact learning experiences.
2. Tailored Training
   Each program is customized to the organization’s specific needs, ensuring relevance and immediate application.
3. Real-World Scenarios
   Participants work through real-life examples, making learning relatable and applicable.
4. Business Acumen & Psychology
   Strengthscape combines business knowledge with psychological insights, ensuring participants gain a well-rounded understanding of feedback.
5. Interactive Learning
   Through a combination of role-plays, workshops, and group discussions, participants remain engaged and motivated throughout the learning process.

Top 10 Feedback Challenges

Participants will learn how to navigate common feedback challenges, including:

1. Resistance to negative feedback.
2. Confirmation bias in receiving feedback.
3. Fear of repercussions.
4. Lack of specificity in feedback.
5. Emotional impact of feedback.
6. Cultural differences in feedback styles.
7. Time constraints for soliciting feedback.
8. Feedback givers’ skill limitations.
9. Overwhelm from too much feedback.
10. A weak organizational feedback culture.

Call to Action

Ready to master feedback and drive continuous improvement in your role or organization? Contact us for Strengthscape’s Soliciting and Acting on Feedback program and become a catalyst for personal and organizational growth.