Emotional intelligence means understanding and managing your emotions. Embracing the variation of human emotion in the workplace can have logical benefits, such as better collaboration among employees and a happier workplace. It helps improve communication, management, problem-solving, and relationships within the workplace. This skill that can be improved with training and practice. In this article we are going to discuss about emotional intelligence training for employees.
Think of a workplace where employees feel appreciated and cool headed. They know that they are part of a bigger project, working with others to create a space where even the completely opposed people can come together and build harmony. Emotional intelligence training for employees can help in reaching there. Emotional intelligence is the ability to manage not only your own emotions but also the emotions of others. This includes three separate skills:
These emotional intelligence skills can be helpful in almost every field. Emotionally intelligent employees are better able to meet the needs of the organization than those who do not really understand how to regulate their own emotions or solve problems when emotions run high. Emotional intelligence can help employees identify the real underlying issues when they are working, rather than being carried away by anger or frustration. Emotional intelligence in the workplace is a soft skill that make employees better at their work.
Developing emotional intelligence training for employees begins at planning and runs all the way through to evaluation of the training itself –
Emotional intelligence training for employees must include the following steps of development :
These can be trained most effectively through experiences and communication. Simple things like holding discussion groups or giving employees regular time to volunteer can help develop all four domains. Now that you know the benefits of developing your employees’ emotional intelligence, you’re probably thinking how to improve EQ in your workplace, which is where emotional intelligence training for employees becomes a true motivation for change.
It is important to understand what emotional intelligence is before training your employees. Emotional intelligence training is about improving how your employees comprehend and impact their own emotions, and the emotions of their fellow workers. A well- informed emotional intelligence training program will target all four components, helping expand your employees’ ability of their self-awareness, self-management, social awareness, and relationship management.
The first step in improving your employees’ emotional intelligence is to develop their self-awareness by helping them understand their own feelings and preferences. Teaching self-awareness to your employees means helping them know when to evaluate their thoughts and what emotions they’re associated with. This will not only improve their emotional intelligence, it will empower them to help others do the same, and will lead to collaboration and growth. Emotional intelligence training for employees becomes easier to understand and develop when broken down into smaller elements. This requires observation, active listening, and perhaps most importantly, empathy. Empathy connects self-awareness to relationship management, and it’s the factor that most impacts social awareness. Empathy is the extent to which an individual understands how a different person might decipher an event.
Social Awareness –
Employees having strong social awareness behave positively in most settings, because they understand how their behavior has an impact on their coworkers. Emotional intelligence training on social awareness will increase the performance of the team and help employees work more effectively together and also increase team performance.
Self-management is how employees manage their own emotions and reactions. As with many things in life, emotions have better outcomes when expressed in a balanced way. Negative emotions can have a long-term impact on our own well-being and our relationships with others. It is unreasonable to expect employees to work well with each other if they frequently do a poor job of communicating their own thoughts and feelings. Self-management skills help employees to deal with intense or confusing circumstances without worsening the situation.
Employees with strong self-management skills are able to craft more effective responses. This is why self-management is so important for building relationships. Teaching employees about self-management takes planned and skillful EQ training, but it is possible.
Relationship Management –
The last step is using emotional intelligence to build healthy relationships with people. Employees can use self-awareness, self-management and social awareness to successfully manage their connections with others. Finding out how others want to be treated is the secret to better relationship management, and emotional intelligence training can help in developing that skill. Developing emotional intelligence skills include:
Emotional intelligence trainings for employees can also include online records or micro learning elements that include questions to think about or reminders to reflect on what is happening right at that moment. Even an advice that tells employees to do a quick review of their emotional landscape and their thoughts can improve emotional intelligence skills. A wide range of TED talks on emotional intelligence can also add to your training.
The success of your emotional intelligence training for employees can be evaluated by testing at regular intervals after employees have taken the training. In many cases, though, the success of your training will be easily noticed right as you walk through the office. Emotional intelligence varies among people. EQ determines how well a person understands their emotions and of others. Low emotional intelligence causes difficulties in communicating and cause miscalculated perceptions about how a coworker is feeling. People with high emotional intelligence usually have stronger relationships because they recognize and assess emotions, to make interaction more informed and effective.
Providing Emotional Intelligence training to your workforce will yield tremendous benefits and improve the results your business is able to achieve. As modern workplaces are having more interest in creating a learning culture, emotional intelligence has become an increasingly important area of focus for training and development. Studies show that EQ is more important than IQ be it in relationships or work or just everyday life. EQ is about getting along with oneself and also other people. In the workplace, the biggest traits looked for is the ability to adapt and be ambitious.
Emotional intelligence training for employees will not only be an eye opener to what EQ is all about but also will train the participants how to apply the concepts in daily life and get along with situations that are challenging more easily and results full of happiness. While some people possess EQ as a natural talent, for those that don’t, EQ skills can be learned. People can learn how to communicate more effectively at work and increase their emotional intelligence. To make this possible, an individual needs to be personally motivated to do this.