Emotional intelligence is generally perceived as a “the more the better” quality. This is true for most aspects of emotional intelligence and perhaps even for most jobs. It is important to realize that the value of emotional intelligence depends critically on the nature of the job the environment we work in. Being good in one aspect of emotional intelligence may be productive in some situations and counter-productive in others.
The emotional intelligence questionnaire which takes about fifteen minutes to complete, measures the four key branches of emotional intelligence using the Standard Ten scoring system. It provides an in-depth side view of the individual’s emotional intelligence level and competencies along with suggestions to improve performance.
The key braches in the questionnaire are:-
The art of reading people
- Analyses of our own emotions in different situations.
- Recognizing how others are feeling in different situations.
- Expressing emotions and needs appropriately according to situations.
- Recognizing the feelings and emotions that point towards any kind of work discrimination.
- Using feelings and emotions to redirect towards positive thinking.
- Using emotions to facilitate positive judgment and decision making.
- Capitalizing on mood changes to appreciate other’s point of view.
- Using emotional states to facilitate problem solving ability and employee creativity.
- Spotting the clues and warning signs of common emotional states that people go through at workplace.
- Understanding the root causes of both positive and negative emotions.
- Understanding complex feelings and amending them to sustain great work relationships.
- Understanding the transitions among different feelings and emotions.
- Opening up to both pleasant and unpleasant feelings and emotions.
- Monitoring the feelings and reflecting on the implications thereafter.
- Knowing how to effectively control our own feelings and emotions.
- Also handling others’ feelings and emotions sensitively.
Generally speaking, emotional intelligence is measured in three different ways of self report, other report and ability measures. A variety of scales and questionnaires have been developed for each of these methods but generally we have four types of assessment tests:-
- Ability based tests.
- Trait-based personality tests.
- Aptitude based tests.
- Behavior based tests.
To see what we can expect from an emotional intelligence questionnaire, one must be able to assess himself in the following emotions presented, to know how we feel about them and be able to reflect on these feelings later:-
- Recognizing emotions as we experience them in the moment.
- Losing temper when we are frustrated.
- Being a good listener.
- Knowing to calm ourselves down when we feel anxious or upset.
- Enjoying the company of others.
- Focusing on thing for long time.
- Knowing own strengths and weaknesses.
- Avoiding conflict and negotiations.
- Not enjoying own job.
- Asking for feedback and ways to improve from others around us.
- Setting long term goals and assessing every step of the way.
- Being able to read emotions of people.
- Struggling to build a rapport.
- Using active listening skill for other people.
We make emotionally charged decisions everyday of our life. When we understand the origin of our emotions, especially when we are working in a team, we are more in tune with others. With globalization, emotional intelligence is more significant than ever now, increasing the complexity of emotion interactions and how they are expressed. Following are the objectives of emotional intelligence questionnaire and self-assessment:-
- To increase awareness and understanding of emotional intelligence.
- Analyzing the emotional intelligence level and competencies of other people.
- Offering tips for improvement of performance.
- Improving emotional intelligence, abilities and skills.
In order for emotional intelligence to be effective, it has to start with oneself. One cannot enhance the well being of others and work on self improvement without first having a sense of how to operate on an emotional level.