Soft skills training traditionally referred to training in areas like communication, leadership, influencing, and other interpersonal skills. But in recent years it has grown to include patience, a positive attitude, and the emotional quotient within its expertise. Technical skills or hard skills are core to the role that an employee plays in the organization. These soft skills are required to use hard skills effectively and enable the employee to align their professional behavior to the organization. Research shows that soft skills are responsible for 90 percent of what empowers people to climb the career ladder.

Soft skills are pertinent since we rarely work alone and how we collaborate; interact with those we work with heavy influences, and how successful and effective we are at putting our hard skills to practice. Soft skills development needs feedback from real scenarios and it is a gradual process. But it can be sped up using a Soft Skill training program.

Habits drive an individual’s soft skills; hence, a learning mindset and constant practice are essential to allow the program to be effective. Some of the soft skills included in the training are the art of presentation, collaboration, confidence, conflict management, and empathy. Some others include emotional intelligence, influence, loyalty, patience, perseverance, a positive attitude, and respect for others.

How To Soft Skills Training

Many individuals who are technically adept while joining an organization need basic soft skills training to understand and practice the norms in the company. It helps them settle into the organization quicker and establish interpersonal relations at work that help them work more effectively at the workplace. Based on the business requirements of the organization, the soft skills training requirement may change.

A training needs analysis will spot the specific soft skill gaps that exist and then an action plan can be devised which includes a training program and a follow-up strategy to ensure the practice of the skills learned. Let us consider an example of an investment banking firm. Here employees in the forefront not only need to be able to be charismatic enough to bring in new clients but also need to have the interpersonal savvy to maintain good relations with the client to build trust and loyalty with the firm.

Benefits of Soft Skills Training:

Some employees may be extremely good at scoping new clients and this is the primary requirement of the job role. But they may not be as effective in maintaining relations with these clients. This is where customized soft skills training will contribute to employee effectiveness and productivity. In this case, the soft skills program would consist of sessions on effective communication, influence, patience, and perseverance. It will also include supporting concepts like emotional intelligence, and time management that would aid the individuals’ holistic interpersonal skills.

Soft skills will enable independent working adults to establish and maintain their networks. It will also allow organizations to align their employees to the best practices in the industry. It will keep their culture moving forward with consistent growth.

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Contact us if you are interested in soft skill related training program that is tailored to the needs of your organization or team.